Settlement: Google Pixel Class Action Lawsuit
Owners who experienced microphone defect may claim substantial settlement benefits
Girard Gibbs, now Gibbs Law Group and Girard Sharp, filed a consumer class action lawsuit seeking relief for owners of Google Pixel and Pixel XL smartphones. The Google pixel microphone lawsuit alleged that a defect in these Google phones causes their microphones to fail.
In August 2019, the court approved a class action settlement of $7.25 million settlement on behalf of Google pixel owners.
Who is included in the Google Pixel Settlement?
Anyone who lived in the U.S. and bought a Google Pixel or Pixel XL smartphone made before 1/4/2017. Consumers are ineligible if they purchased the device only to re-sell it, or if they received a replacement device that was either manufactured after 1/3/2017, or refurbished after 6/5/2017.
What are the settlement benefits from the Google Pixel class action?
Settlement class members can receive:
- Up to $500 for people who experienced the microphone defect on multiple devices
- Up to $350 for people who experienced the microphone defect on a single device
- Up to $20 for people who didn’t experience the defect or who can’t provide documentation of the defect
- Full refund of any insurance deductibles spent on a replacement Pixel phone
How to Claim Benefits from the Google Pixel Settlement
To claim benefits, please file a claim. You can do so by visiting the settlement administrator‘s website. Click here to file your claim now:
What are the deadlines for the Google Pixel class action settlement?
The major deadlines listed on the settlement website include:
- Deadline to file a claim: 10/7/2019
- Deadline to opt out of the settlement: 10/7/2019
- Deadline to comment on, or object, to the settlement: 10/7/2019
Review Documents from the Google Pixel Microphone Defect Class Action Lawsuit
You can read a copy of the lawsuit complaint here.
There has been a in the Google Pixel class action. To see the short-form notice describing the settlement, click here.
There is also an investigation into a Google Pixel 2 class action lawsuit. Some Pixel 2 owners have also reported problems related to the microphone.
Learn More about the Google Pixel Microphone Defect Lawsuit
To learn more about the lawsuit, contact the attorneys at Girard Sharp at 415.981.4800. The former law firm Girard Gibbs has completed a transition to become two firms, Gibbs Law Group and Girard Sharp.
Microphone Defect Affecting Pixel Phones
When the Pixel microphone fails, people can’t make phone calls. Pixel users have also been unable to dictate texts, record audio, search the web with voice command, and use the advertised Google Assistant feature. Many owners of the Google Pixel and Google Pixel XL phones have lodged complaints about these defects.
In March 2017, Google reported that the microphone problems are caused by “a hairline crack in the solder connection on the audio codec” and a “faulty microphone.”