Toyota Door Lock Actuator Class Action Lawsuit Investigation

A number of drivers have described their experiences online:

• 2015 Toyota Highlander: The contact owns a 2015 Toyota Highlander. While attempting to open the rear driver’s door to remove his daughter from the car seat, the contact stated that the door would not open. The contact had to go around and open the rear passenger door in order to get the infant out of the seat. Additionally, during the second week of February of 2018, the front driver’s side door actuator had to be replaced because it did not open. At the end of February, the front passenger door actuator had to be replaced. The contact stated that this would be the third door that experienced actuator failure. The dealer (Lugoff Toyota in Lugoff, North Carolina) diagnosed the vehicle with door lock actuator failure. the manufacturer was notified of the failures. the vehicle was repaired by the owner the first two times. the vehicle had not been repaired a third time. the approximate failure mileage was 65,000.
• 2013 Toyota RAV 4: In May 2017 the front passenger door actuator quit working.  I paid over $600 to have it fixed.  This week, the front driver’s side actuator has quit.  On both doors.  They will only lock if I manually push the lock.  We have had many cars over the years and have never had this problem.  I do some research online and find out it’s a common problem with Toyota.  Not happy!
• 2013 Toyota Tundra: Initially driver side lock actuator would not unlock door via remote.  This last approximately 10-days.  The problem resolved it self.  Approximately 2-weeks later the front passenger door lock actuator problem lasted approximately 7-days . . . I took the vehicle to Toyota dealer in my hometown, the diagnosis was that both front door actuators are bad and I would need to spend $1,200 to fix.  I was told the lock actuators are not covered under any manufactures recall . . .
• 2014 Toyota Camry Hybrid: Driver door lock actuator stopped working 41,000 miles.  Purchased care new from Toyota dealer.
• 2012 Toyota Camry: My car is a 2012 Camry, my problem is the keyless control won’t unlock the driver’s door . . . they told me is off the regular warranty and it’s not cover[ed] because I didn’t buy the extended warranty, it’s the door lock actuator stated a person from the service department, part cost about $300.00 and about $700.00 if they repair it.

The auto defect attorneys at Gibbs Law Group have over 20 years of experience representing drivers against major vehicle manufacturers such as Honda, General Motors, Hyundai, Toyota, Kia, and Ford. We have earned over $1 billion for our clients, and have achieved some of the largest auto defect settlements on record.

Read more about our results.

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