Holding Character.AI accountable for child safety failures
AI companion chatbots like Character.AI may pose significant risks to children and teens. Gibbs Mura is investigating claims that Character.AI and other chatbot platforms harmed adolescents by prioritizing user engagement over child safety. If your child experienced addiction or dependency, mental health harm, or grooming and sexual exploitation through Character.AI, your family may be entitled to compensation.
Gibbs Mura filed a lawsuit on August 13, 2026, alleging that Character Technologies, Inc. and Google defectively designed Character.AI, resulting in serious harm to children and teens. Character.AI is designed to imitate human conversation by mimicking empathy, understanding, and emotional support, which can create a powerful sense of connection for vulnerable young users. The platform allowed children as young as 13 to interact with AI companions that could take on nearly any persona, including romantic partners, celebrities, fantasy creatures, and therapists.
Gibbs Mura continues to investigate on behalf of families across the United States who have reported injuries including depression and anxiety, self-harm and suicidal ideation, and grooming and sexual exploitation tied to AI chatbot use.
Who Qualifies for the Character.AI Lawsuit?
You may have a case if your child:
Was an active Character.AI user and was hospitalized for self-harm or another mental-health crisis
Experienced anxiety, depression, disordered eating, or other serious mental-health problems following excessive Character.AI use
Experienced sexual solicitation or grooming behavior, or was exposed to sexual content on the platform while under age 18
Developed an addictive, obsessive, or isolating relationship with an AI character that displaced friendships or family relationships
Struggled with anxiety, depression, or disordered eating following excessive Character.AI use
Expressed suicidal ideation that was encouraged or not interrupted by the AI
If you are unsure whether Character.AI caused the harm, a free and confidential consultation can help you understand your legal options.
What is Character.AI and How Does Character.AI Exploit Children?
Character.AI is a chatbot app where users chat with AI “characters” that are designed to feel like real conversations. These chatbots are built to mimic human communication, including empathy, understanding, and emotional support — making them feel like a genuine friend or companion rather than a computer program. According to recent lawsuits, Character.AI leverages simulated intimacy to encourage repeated use, exploiting children’s desire for connection and companionship.
With over 20 million monthly users, Character.AI is especially popular among young people. Prior to late 2025, it was available to children as young as 13, inviting users to ”cast [themselves] as the hero of an epic space adventure” or talk with animated characters.
What parents should know:
Age verification remains easy to bypass. Although Character.AI introduced heightened age verification in late 2025, children can still access the platform by creating new accounts with a false birthdate, and tutorials showing exactly how to do this are widely available on TikTok and YouTube.
The AI stores information from previous conversations, so the longer a child uses it, the more personal and emotionally intense the relationship can become.
The platform makes money when users stay engaged, which means it is designed to keep children coming back—not to protect their wellbeing.
Did Google know Character.AI was Unsafe for Minors?
Recent lawsuits have raised questions about Google’s knowledge of the potential risks associated with AI companion chatbots like Character.AI.
In August 2024, Google paid approximately $2.7 billion to license Character.AI’s technology and hired roughly 20% of the company’s workforce. According to allegations in recent lawsuits, Character.AI’s technology is advantageous to Google due to the extensive amounts of personal data it collects from users — including children — to train its language model.
Character.AI & Google Lawsuit Cases and Settlement Status
Character.AI poses safety risks to children and teens. Multiple government iIn January 2026, Google, Character.AI, and its co-founders agreed to settle several lawsuits filed by families who alleged that Character.AI chatbots caused or contributed to serious harm to minors, including cases involving self-harm and suicide.
However, these settlements do not end the ongoing litigation involving Character.AI or Google. Gibbs Mura continues to investigate claims on behalf of children who have experienced physical, emotional, or psychological harm due to Character.AI use, and families whose children were harmed by Character.AI still have time to take action.
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Steve litigates a wide range of complex cases, from environmental mass torts to consumer class actions. He has secured over $1 billion for his clients.
Amelia plays a crucial role on case teams representing survivors of sexual assault and parents whose children have suffered from social media addiction.
Frequently Asked Questions About the Character.AI Lawsuit
Is there a deadline to file a Character.AI Lawsuit?
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Is there a deadline to file a Character.AI Lawsuit?
Yes. Personal injury and wrongful death claims are subject to statutes of limitations (time limits to file lawsuits) that vary by state. It is important to contact an attorney as soon as possible to understand the deadline that applies to your case.
How do I join the Character.AI lawsuit?
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How do I join the Character.AI lawsuit?
Fill out our contact form and a member of our legal team will reach out to discuss your family’s situation. There is no cost to get started.
How much compensation could my family receive?
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How much compensation could my family receive?
Every case is different. Compensation in cases like these may include medical expenses, therapy costs, pain and suffering, and in wrongful death cases, loss of life damages. A free consultation can help you understand what your family may be entitled to.
Is the Character.AI Lawsuit a Class Action Case?
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Is the Character.AI Lawsuit a Class Action Case?
No. Every family’s experience is unique, and the harm associated with Character.AI can vary significantly. As a result, these claims are evaluated and litigated individually, rather than through a class action lawsuit. By maintaining individual claims, families will get to:
• tell their own stories
• seek compensation that reflects the specific harms they suffered from Character.AI
Steve litigates a wide range of complex cases, from environmental mass torts to consumer class actions. He has secured over $1 billion for his clients.
Amelia plays a crucial role on case teams representing survivors of sexual assault and parents whose children have suffered from social media addiction.
